When will my garment be shipped to me?

Once you place an order for a garment you will receive a confirmation email with your order number. When we receive your order, we cut and sew your garment and then it is packaged and sent directly to you! The receiving time can be anywhere from one to three weeks. We sew quickly and immediately send it out as soon as it is completed. We list our lead time on our home page and update it frequently.

Garments that are listed on sale are ready made pieces and are shipped out on the day ordered or on the following business day.

When does my payment go through?

Your payment will go through within the first 24 hours of your order. If we have any issues with your card you will receive an email from us.

Are online orders final?

No. If you have purchased an item online from us you may return that garment (for free), provided it has not been worn, for free. There is an expiration time of 14 days in which to return a garment for full store credit that never expires or a full refund to your card.

Items that are on sale are final orders and cannot be returned.

What size should I order?

Our sizes run pretty true, but here is our size chart to make sure you are ordering correctly. If you are in between sizes we recommend to go with the larger size. All models sizes will be listed under each garment.

You can always reach out to us for help finding the perfect size for you!

Do you have a store front?

At this time we do not have a store front but we are hoping to have a showroom soon where we can offer some business hours! We have an online store that can be found here. 

Can you customize a garment for me?

At this time we not taking any orders for customized garments. Sorry for the inconvenience!

Are you hiring?

At this point we are not hiring but hopefully soon we will need some extra hands!

Do you provide tailoring for any of your garments?

We do not provide tailoring for any of our garments at this time.

Can I carry some of your clothes in my store?

Send an email to abigail@toileandstripes.com letting us know details and we will get back to you as soon as possible!

More questions? Contact us!


We respect your privacy! Your email will never be given to a third party.
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